Cheng Ling Tan, DBA, is an Associate Professor of Operations and Innovation Management at the Graduate School of Business at Universiti Sains Malaysia, Penang. She provides lectures on operations and service management. She supervises MBA, DBA, and PhD students in the field of knowledge management, innovations, operations management, supply chain management, and quality management. She leads a number of research grants and has actively published in various referred indexed journals internationally. Previously, she was a global supply chain quality consultant, as well as a quality department manager for more than 10 years with two multinational companies in Malaysia.
Teaching: Operations and Service Management (MBA), Research Methodology (PhD).
Research Interest: Operations Management, Innovation, Supply Chain Management, Knowledge Management, Behavioral in Operations Management.
Trainer for Industrial Training
2022 – Public Training organized by ITD World and GSB USM (Mini MBA: Operations Management)
2019 – First Solar, Inc. (Mini MBA: Operations Management)
2019 – Flex, Ltd. (Master Executive Development: Continual Improvement for Quality Excellence)
2017 – Public Training organized by ITD World and GSB USM (Mini MBA: Operations Management)
2016 – Public Training organized by ITD World and GSB USM (Mini MBA: Operations Management)
Consultancy Project
2016 – 2017 – Nupon Technology Malaysia Sdn Bhd (Supply Chain Advancement)
2015 – 2016 – Orient Fitness Gold (Establish a sustainable marketing-oriented business strategy and Improve the efficiency of the operations)
2014 – 2015 – Priority Resources Sdn Bhd (Sustainable Business Solutions as a Competitive Advantage)